Cookies & Privacy Information

Protecting Your Privacy

Cookies Explained

Cookies are small data files that websites store on your device (computer, phone, tablet) when you visit them. They act like tiny pieces of information websites remember about you. Here are some key things to know about cookies:

It's Important to Note:

Cookies typically don't store personal information that identifies you directly (like your name or email address).

List of the Main Cookies

We use Google Analytics 4 (GA4) to analyse website traffic and user behaviour. GA4 primarily uses first-party cookies but may also leverage other identifiers to track user journeys. The information collected helps us understand how visitors interact with our website and improve their experience. GA4 does not collect personally identifiable information (PII) unless you explicitly provide it through forms or other means.

You can control or disable cookies through your browser settings, or by enabling the cookie preferences pop-up using the link in the footer "Cookie Preferences".

For more detailed information about cookies visit www.allaboutcookies.org

Third-Party Cookies from Embedded Content

Our website may include embedded content from external websites like YouTube, Vimeo, and social media platforms (Facebook, X, Instagram, etc.). When you visit a page with this embedded content, these third-party websites may set cookies on your device.

We do not control the setting or dissemination of these third-party cookies.

Here's What You Can Do:

By using our website, you acknowledge that you may receive cookies from these third-party websites.

Privacy

Information That is Gathered from Visitors

Almost all web servers record users' requests made upon them (such as the visitor's IP address, browser type, referring page and time of visit) in log files.

How the Information is Used

The information is used to enhance the visitor's experience when using the website to display personalised content. Personal data, such as names and email addresses, will not be sold, rented or leased, and not kept longer than required to provide the service it was supplied for. E-mail may be sent to you for the purpose you registered but will not be used for unrelated marketing.

Online Vehicle Enquiries

When you enquire about one of our vehicles, we will require your email, name, address and contact telephone number so that we can respond to your enquiry. If you do not purchase a vehicle we will keep this information for 12 months after your initial enquiry.

Visitor Options

If you have subscribed to our newsletter, you may unsubscribe by replying to any of the email correspondence and simply state you wish to unsubscribe from the service.

VisitorChat

This website uses VisitorChat to provide you with immediate communications with our dealership. In order to facilitate this, VisitorChat acts as a Data Processor and the following cookies are set on your machine:

VisitorChat Cookies

The following cookies are set by VisitorChat to enable live chat functionality:

Name

Purpose

Necessary

AWSALB

Sticky sessions on our load balancer

Yes

AWSALBCORS

Sticky sessions on our load balancer

Yes

vcd

Used to preserve state within the chat box

Yes

vcmb

Used to preserve state within the chat box

Yes

vcst

Used to preserve state within the chat box

Yes

Further information on VisitorChat's data protection policy can be found on the VisitorChat website:

◆ Your Rights

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

To exercise any of these rights, or if you have questions about how we handle your data, please contact us at exmotors@hotmail.com or call 02037 525044. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Questions About Your Privacy?

We're committed to protecting your data. Get in touch if you have any questions or wish to update your preferences.